Meet and Greet Service

• A dedicated concierge will meet you at your arrival gate and guide you through the airport process.

Luggage Assistance:

• Help with retrieving and transporting your luggage to your chosen mode of transportation.

Security and Safety:

• Our team prioritizes your safety, guiding you through secure checkpoints and ensuring your personal belongings are protected.

Transportation Coordination:

• Direct connections to public transportation such as buses, trains, and taxis.

• Shuttle arrangements for your convenience.

• Help with opening an Israeli travel pass card.

Money Exchange Assistance:

• Guidance to reliable currency exchange counters with competitive rates.

• Assistance with converting money quickly and securely.

SIM Card and Connectivity Setup:

• Help with purchasing local SIM cards or setting up mobile internet plans.

• Recommendations for the best providers to keep you connected during your stay.

Why is it so essential to have a Concierge service at Ben Gurion?

• Language Barrier:

  Many airport staff, taxi drivers, and local service providers may speak little to no English, which can make communication difficult. Our team bridges this gap to ensure smooth interactions.

• Fair Pricing:

  Visitors unfamiliar with local customs may encounter unfair pricing from taxi drivers or service providers. We assist with securing reasonable and transparent costs.

• Local Expertise:

  Our concierge team is well-versed in navigating the complexities of Ben Gurion Airport and local transit systems, ensuring you don’t waste time or energy figuring out logistics.

• Stress Reduction:

  Traveling can be overwhelming, especially after a long flight. Our services alleviate the stress of navigating a new environment, letting you focus on enjoying your journey.

• Efficiency:

  Time-saving services designed to streamline your airport journey.

• Personalized Experience:

  Services customized to suit individual needs and preferences.

• Reliability:

  Available 24/7 to cater to your travel schedule.

Terms of Service:

1. Non-Refundable Policy:

   Once a booking date has been confirmed, no refunds will be issued.

2. Transportation Disclaimer:

   Our concierge service facilitates connections to public transportation and assists with navigation to your destination, including help with apps and scheduling. We do not provide direct transportation to your location.

3. Liability:

   While we strive to offer seamless service, we are not liable for delays caused by external factors such as airport operations, public transport schedules, or unforeseen circumstances.

4. Changes and Cancellations:

   Any changes to booking details must be requested at least 48 hours in advance and are subject to availability.

5. Behavior Policy:

   We reserve the right to refuse service in cases of inappropriate behavior or non-compliance with airport regulations.

By booking our services, you agree to the above terms and conditions.